Related skills
data analysis sql google workspace data fluency customer success tools📋 Description
- Hybrid role with two in-office days per week in London.
- Drive invoices/revenue by analyzing supply data to improve supply health and conversion.
- Act as regional SME—monitor market trends and tailor programs to local dynamics.
- Coach Taskers 1:1 and in groups across lifecycle stages.
- Grow Tasker participation in lifecycle programs; optimize communication channels.
- Design and lead experiments to improve supply alignment and Tasker success.
🎯 Requirements
- 4+ years in marketplace operations, customer success, or related roles.
- Bachelor's degree or equivalent practical experience.
- Full professional fluency in English.
- Proficient with BI, Google Workspace, and customer success tools.
- Excellent communicator and facilitator across virtual, phone, and in person.
- Self-starter, collaborative, detail-oriented; thrives in fast-paced, global teams.
🎁 Benefits
- Hybrid company with regular in-person connection.
- Diverse, inclusive culture and supportive leadership.
- Generous time off, stipends for wellness/education, and product stipends.
- IKEA discounts and reproductive health support.
- Employer-paid health insurance and 401k match for US-based employees.
- Benefits vary by country of employment.
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