Related skills
communication customer service time management technology multitasking📋 Description
- HomeCare Sales Specialist I: connect with people seeking home care support.
- Intake Specialist I: educate patients and caregivers on enrollment.
- Onboarding Specialist I: guide onboarding and conduct orientations (virtual or in person).
- Care Support Specialist I: guide patients through the home care journey.
🎯 Requirements
- Customer service skills; handle high-volume inbound/outbound queues.
- Excellent verbal and written communication; show empathy.
- Soft skills: active listening, emotional intelligence, teamwork.
- Problem-solving; stay calm under pressure; de-escalate frustrated callers.
- Time management; prioritize tasks; meet and exceed expectations.
- Technology proficiency; typing; notetaking; multitasking.
🎁 Benefits
- Hybrid role; commute to FreedomCare Ohio office 3 days/week.
- Growth opportunities; professional development.
- Competitive benefits: medical, retirement, wellness, events.
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