Related skills
security scripting linux networking python📋 Description
- Handle customer inquiries and drive issues to closure.
- Optimize the platform for smooth operations.
- Manage product upgrades and hotfix lifecycles.
- Troubleshoot and resolve complex problems.
- Maintain knowledge base and create docs for new issues.
- Open to working in a 24x7 environment.
🎯 Requirements
- Excellent communication for international customers.
- Hands-on Linux experience.
- Networking and security fundamentals.
- Deployments and hotfix patching experience.
- Troubleshooting and problem-solving skills.
- Python or scripting knowledge is a plus.
🎁 Benefits
- Competitive incentives and health, dental, and vision benefits.
- 401K saving and investment schemes.
- Time off, sabbatical eligibility, and L&D opportunities.
- Flexible work options: remote work and flexible hours.
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