Network Specialist (Connectivity)

About the Role

The IT Specialist Connectivity role is part of the Distributed Services (DS) department within Telecom – Connectivity, which operates under the Group Organization of our client.

DS is responsible for delivering agreed ICT services to the business, ensuring the optimal, efficient, and cost-effective operation of the organization’s complex ICT network infrastructure. The focus is on maintaining high availability, strong performance, and continuous improvement in operational efficiency.

Within the Distributed Services organization, the Connectivity team manages several key service domains:

• LAN Services: Delivery of local area network infrastructure

• Wi-Fi Services: Provision of campus-specific Wi-Fi infrastructure

• Mobility Services: Delivery of campus cellular data services

• Connected Object Services: IoT sensor and gateway infrastructure

• Connected Aircraft Services: Infrastructure services supporting both airborne and on-ground operations

The Telecom Connectivity department operates transversally across all Business and IT units and has a strong international focus, collaborating closely between the Netherlands and France.

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Working Context

You will be part of an international team of IT and network specialists located in the Netherlands and France. The position reports to the Manager Telecom Connectivity and/or the Service Operations Manager (SOM) for Connectivity.
Your main workplace will be Schiphol-Rijk, the Netherlands.

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Responsibilities

As an IT Specialist Connectivity, you will ensure the reliable operation of the organization’s LAN, Wi-Fi, and mobile data infrastructure. Your main responsibilities include:

• Managing daily RUN operations (primarily 2nd/3rd line) for Change, Problem, Incident, and Request Management.

• Participating in small-scale business and technical projects.

• Designing, engineering, configuring, and implementing ICT infrastructure improvements.

• Advising the SOM (Product Owner) and maintaining up-to-date documentation and operational procedures.

• Contributing to continuous improvement (CI) initiatives and process optimization.

• Supporting analysis and resolution of technical issues to ensure service reliability.

• Identifying opportunities for synergy and optimization across Telecom solutions.

• Designing, developing, maintaining, and supporting development environments for the DS & OPS product teams.

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Who We’re Looking For

You are a technically skilled and motivated IT professional who enjoys innovation and tackling complex challenges. You thrive in an agile/scrum environment and value collaboration within a diverse, international team.

Key attributes:

• Strong technical expertise in networking (LAN, Wi-Fi, mobile data).

• Analytical mindset with a proactive approach to problem-solving.

• Capable of managing small technical projects and evaluating architectural impacts.

• Service-oriented, reliable, and committed to quality delivery.

• Excellent communication and teamwork skills with colleagues and external partners.

• Flexible, adaptable, and eager to learn new technologies.

You will collaborate with colleagues in both the Netherlands and France and interact with external vendors. Note that both LAN and Wi-Fi services in Amsterdam are fully outsourced to major suppliers, requiring strong coordination and stakeholder management skills.

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Our Way of Working

The Connectivity team works according to Agile/Scrum principles and is evolving toward a SAFe (Scaled Agile Framework) model. You will be part of a dynamic, multicultural environment that values teamwork, innovation, and continuous learning.

About Sytac:At Sytac, we’re on a mission to become the leading name in digital solutions. We aim to help Dutch companies stay ahead with the latest technology. We’re not just another IT company; we’re a lively team of tech enthusiasts dedicated to pushing the boundaries of what’s possible. Our success comes from our amazing team—people who love technology and are dedicated to being the best in everything we do.Our goal is to be recognized as one of the top 10 tech partners and one of the top 25 employers for tech professionals. Join us as we work to make a real difference in the world of technology!If you’re excited about leveraging your AI expertise to drive innovation and make a real impact, we’d love to hear from you!