Related skills
json datadog powershell bash windows📋 Description
- Identify and remediate IT trends affecting end-user device performance.
- Develop corrective and preventive actions to minimize downtime.
- Troubleshoot end-user issues using DEX and identify root causes.
- Create detection methods to diagnose IT issues via key metrics.
- Develop remediations using scripting and other methods.
- Create IT health reports per department.
🎯 Requirements
- Advanced experience with Windows operating systems and hardware troubleshooting.
- Strong experience with query languages and Datadog.
- Experience with DEX platforms like Nexthink.
- Strong expertise with PowerShell, Bash, Python, or other scripting languages.
- Experience with APIs and webhooks, including custom JSON payloads.
- Excellent customer service and ability to work quickly and effectively.
🎁 Benefits
- Considerable employer contributions for health, dental, and vision programs.
- Generous PTO, paid holidays, and paid parental leave.
- 401(k) matching program.
- Merit advancement opportunities.
- Career development & training.
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