Related skills
powershell bash windows networking python📋 Description
- Identify and remediate IT trends affecting end-user devices.
- Develop corrective and preventative actions to minimize downtime.
- Design, install, and maintain Windows-focused IT infrastructure.
- Troubleshoot hardware, networking, and end-user issues (on-site and remote).
- Build IT health reports per department and maintain knowledge base.
- Develop integrations and automations using APIs.
🎯 Requirements
- Advanced experience with Windows OS and hardware troubleshooting.
- Proficient in scripting (PowerShell, Bash, Python, or similar).
- Excellent customer service and fast, effective support.
- Experience with ticketing platforms (FreshService, Zendesk, ServiceNow).
- Troubleshoot unfamiliar issues and support third-party SaaS apps.
- Strong written and verbal communication; able to work with limited supervision.
🎁 Benefits
- Health, dental, and vision program contributions.
- Generous PTO, holidays, and parental leave.
- 401(k) matching program.
- Merit advancement opportunities.
- Career development and training.
- Team culture and sense of belonging.
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