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datadog powershell bash windows networking📋 Description
- Identify and remediate IT trends impacting end-user devices.
- Develop corrective and preventative actions to minimize downtime.
- Develop remediations using scripting and other methods.
- Design, install, configure and maintain IT infrastructure focusing on Windows.
- Participate in incident management and assist with scoping and remediation.
- Investigate, diagnose, and resolve hardware and network issues.
🎯 Requirements
- Advanced Windows OS and hardware troubleshooting.
- Scripting with PowerShell, Bash, Python, or similar.
- Excellent customer service; quick and effective support.
- Experience with ticketing/support platforms (FreshService, Zendesk, Zoho, ServiceNow).
- API integration and automation familiarity (JSON payloads).
- Ability to troubleshoot unfamiliar environments and SaaS apps.
🎁 Benefits
- Considerable employer contributions for health, dental, and vision programs.
- Generous PTO, paid holidays, and paid parental leave.
- 401(k) matching program.
- Merit advancement opportunities.
- Career development and training.
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