Provide support for MEMX exchange platforms, including on-call and incident response.
Isolate and resolve unplanned system outages.
Collaborate with cross-functional teams to ensure platform availability.
Improve operational processes (deployments/upgrades) by identifying issues.
Document actions to create repeatable, automatable processes.
Debug issues across services and interaction points.
Enhance monitoring and alerting based on symptoms.
Run essential nightly exchange processes and automate where possible.

🎯 Requirements

Good Linux knowledge and shell proficiency
Mid to advanced Linux administration and scripting
Bash scripting; Python a plus
Config management tools: Ansible, Chef, Puppet
2+ years in operations/support with incident response
Incident tracking/escalation procedures

🎁 Benefits

Work From Home
Health Care Plan (Medical, Dental & Vision)
401k Retirement Plan
Life Insurance (Basic, Voluntary AD&D)
Unlimited Paid Time Off
Training & Development

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