Related skills
saas apis contact center systems integration acd📋 Description
- Lead technical discussions with clients through project lifecycle.
- Manage SaaS integrations and third-party integrations.
- Design and deliver SIT prior to launch.
- Collaborate with PMs and teams to design solutions.
- Create and maintain client-specific technical docs for integrations.
- Follow Intradiem policies and change-management processes.
🎯 Requirements
- 4+ years installing software solutions and integrating with 3rd-party systems.
- Experience delivering customer-facing technical implementations.
- Experience with SaaS integrations and vendors.
- Experience with ACD tech and contact center integrations.
- Follow Intradiem and customer change-management processes.
- Bachelor's degree in Science, Technology, Engineering, or related field.
🎁 Benefits
- Family-first culture.
- Transparent leadership.
- Growth opportunities.
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