Related skills
github looker salesforce ruby zendesk📋 Description
- Operate tech tooling for frontline Operations teams
- Optimize team efficiency and workflows
- Build and maintain internal systems and tools
- Create and own technical process docs
- Collaborate with Operations leaders to improve processes
- Be the technical voice across tech functions
🎯 Requirements
- Zendesk admin omnichannel and Qualtrics experience
- APIs to extend systems and overcome limitations
- Familiar with GitHub and version control
- Ruby coding experience
- Broad SaaS tooling experience
- Curious and able to connect how systems fit together
🎁 Benefits
- Wellbeing: medical cover
- Work Away Scheme: remote work up to 90 days/year
- Hybrid Working: flexible in-office days
- Equity: employee equity
- Parental leave: tailored leave
- Time off: annual holiday and wellness days
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