Related skills
powershell python jira confluence apis📋 Description
- Administer Jira, Jira Service Manager, and Confluence.
- Design and implement ITSM workflows and automation.
- Gather requirements from service owners for new functionality.
- Configure security, users, screens, plugins, and branding.
- Build reports and dashboards; monitor performance and upgrades.
- Collaborate with IT service owners and delivery leads.
🎯 Requirements
- Associate degree (A.A.) or equivalent from two-year college.
- 5+ years in Atlassian admin/development and support (Jira/JSM/Confluence).
- ITIL knowledge and ITSM processes.
- ITSM API configuration, scripting (JSON, PowerShell, Python), webhooks.
- 5+ years in ITSM with CMDB, Service Catalog, Knowledge.
- Strong problem solving; create, test, deploy business rules and scripts.
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