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security windows networking ios help desk📋 Description
- Provision, install, configure, operate, and maintain systems hardware/software.
- Provide white-glove support for local and remote users, including executives.
- Daily system monitoring; verify integrity and availability of systems and conference room hardware.
- Configure OSes per Hunter Douglas standards; ensure automation utilities are operational.
- Manage end-user access and escalate/troubleshoot with IT and Operations teams.
- Plan and expand wired/wireless network; coordinate cabling vendors.
🎯 Requirements
- Solid knowledge of Microsoft Windows operating systems.
- Strong troubleshooting skills.
- Microsoft 365 (M365) support and management experience.
- Installation and maintenance of network cabling; hardware/software installs.
- Apple iOS environment proficiency.
- Basic ITIL incident management understanding and good communication skills.
🎁 Benefits
- Annual base salary range: $51,000- $69,000
- Bonus target range: 5-10%
- Generous benefits: medical, dental, vision, life, disability
- Internal development and professional growth culture
- Paid time off
- 401(k) plan with employer matching
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