Sword Health is on a mission to free two billion people from pain.

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a

Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

As a Marketing Operations Lead, you’ll bring a Growth mindset to balancing mar-tech expertise, execution, and leadership. You’ll support in owning our marketing tools and integrations, build and optimize automated journeys, and lead a team of associates to deliver seamless, data-driven campaigns.

What you'll be doing:

Lead and mentor junior team members on marketing operations best practices

Manage the execution and optimization of multi-channel marketing campaigns

Oversee the maintenance and improvement of marketing databases and CRM systems

Implement and manage marketing automation tools and workflows

Ensure seamless data flows between marketing systems, resolving integration issues as they arise

Analyze campaign performance metrics and translate insights into actionable recommendations

Safeguard data integrity and compliance with data privacy regulations

Develop and document standard operating procedures for marketing processes

Drive multiple projects forward simultaneously to support Growth initiatives

Collaborate with sales and marketing teams to align activities with business goals

Evaluate, select, and implement new mar-tech solutions to improve efficiency and impact

What you need to have:

Degree in Marketing, Business, Information Technology, or related field;

5-7 years of experience in marketing operations or related role;

Proficiency in CRM and marketing automation tools;

Strong analytical skills with the ability to turn data into insights;

Excellent project management and organizational skills;

Knowledge of data privacy regulations (e.g., GDPR), CAN-SPAM laws, deliverability best practices;

Strong communication and interpersonal skills;

Ability to prioritize, adapt, and work autonomously in a fast-paced environment;

You’ll stand out if you have:

Management experience;

Hands-on Iterable experience;

Basic HTML knowledge;

Strong problem solving skills;

API knowledge

Additional Information

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Discretionary vacation

• Snacks and beverages

• English class

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

Compensation

This range includes base, variable and equity.

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

SwordHealth

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Marketing Operations Lead

Meet JobCopilot: Your Personal AI Job Hunter

SwordHealth

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Marketing Operations Lead

Meet JobCopilot: Your Personal AI Job Hunter

Related Marketing Jobs