Technical Analyst - Second Shift (Support Python Developer)

Responsibilities

• Liaise with Services, Product, and Support to investigate
  production issues/requests

• Propose and implement short term solutions for applications when applicable

• Take ownership of production issues and drive escalations

• Research and resolve issues using critical and logical thinking, ensuring financial data integrity and

• Write, execute, and
  validate
  Python-based scripts for
  data
  changes
  and
  bulk data
  corrections
  in a production environment

• Manage priorities through ticketing system

• Support technical customer implementations involving sensitive financial

• Assist in documentation of technical work instruction

• Recommend continuous improvement of operational and technical efficiencies

• Coordinate with Engineering and Product teams on future enhancements and capabilities

• Ability to understand Suvoda products, technical capabilities, and custom solutions

• Support application server management, deployment, and troubleshooting of lower and production environments

• Perform other duties, assignments, and/or special projects as time or circumstances necessitate

Requirements:

• Bachelor’s degree or equivalent work experience and/or training preferred
• Object-oriented programming experience with Python (including writing scripts)

• Daily use of PostgreSQL, Django, Python

• Knowledge of SQL scripting and databases
• Linux/Unix and Bash scripting experience is preferred

• JavaScript or Typescript experience is a plus

• Ability to read and analyze application logs

• Version control experience (e. git)

• Open source software/web application development experience is a plus

• Highly collaborative team player
• Experience working in a fast-paced technical support-oriented role

• Ability to communicate effectively with team members and management

• Prioritization of security and privacy

• Self-starter with the ability to independently manage time and priorities while meeting deadlines

• Sharp troubleshooting, problem solving, and analytical abilities

• Attention to detail

• Experience with configuring and populating a knowledge base tool is a plus

• Willingness to explore new technologies

• Experience supporting technologies in the Financial or Clinical Trial space preferred

• Experience with OWASP security best practices is a plus