Vice President, Design & Research

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

We’re seeking a VP of Design and Research with experience modernizing complex experiences and a passion for user-centered design that drives business outcomes. Reporting to the CTO, you will lead a multidisciplinary team of makers responsible for the end-to-end design of the SurveyMonkey product experience and the insights that fuel that innovation. 

What you’ll be working on

• Create, drive, and execute a strategic vision to reimagine the core survey experience. This vision will be executed in incremental phases that drive real customer value. 
• Lead a multidisciplinary organization that includes Product Design, Content Design, Design Foundations, and Research. Create the conditions for each function to develop its practice while maintaining a single organizational culture of creativity and collaboration. 
• Attract, develop, and retain a diverse, world-class team with a strong sense of purpose and belonging; provide guidance, mentoring, and coaching to ensure the team is performing at its best
• Use experimentation, customer feedback, and data-driven insights to shape the experience strategy and deliver high-impact design work.  
• Facilitate product design presentations for a broad audience, anticipate and address feedback, develop opinions, and gain alignment on product design efforts.
• Provide strong representation for Design and Research with senior leadership

We’d love to hear from people with

• Experience leading complex application product design efforts as a designer and then leader, as well as experience leading research teams.
• The ability to create products customers love through incremental improvements on the path toward a coherent vision
• Experience bringing disparate experiences together into a unified platform
• Strong leadership presence with the ability to build relationships, evangelize user experience, and influence at all levels of the organization
• Stay up-to-date on design trends and best practices in the creation tools and product-led growth space
• A proven track record of hiring and growing designers at all levels

The base pay provided for this position ranges from $281,095 / year - $380,305 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

#LI-remote