Added
14 days ago
Type
Full time
Salary
Salary not provided

Related skills

integrations customer success onboarding enterprise sso

📋 Description

  • Onboard Enterprise clients to ensure successful adoption and value.
  • Drive time-to-value through outreach and monitor customer adoption.
  • Gather client goals and ensure setup meets those goals beyond onboarding.
  • Work with solutions managers on integrations, single-sign-on (SSO), and more.
  • Manage multiple accounts, deadlines, and milestones while meeting SLAs.
  • Track and communicate client issues and troubleshoot problems.

🎯 Requirements

  • 2+ years building strong client relationships.
  • Comfortable initiating conversations with clients over the phone.
  • Experience configuring business logic within a web-based platform.
  • Understand the project lifecycle: requirements, specs, test plans, training, deployment.

🎁 Benefits

  • Flexible, hybrid environment with thoughtful offices.
  • CHOICE Fund to support work and life.
  • 25 acts of giving and community involvement.
  • Growth and global opportunities across hubs.
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