Related skills
linux postgresql mongodb redis mysql📋 Description
- Lead a global team of Technical Support Engineers
- Mentor engineers across technical and non-technical challenges
- Manage scheduling, coverage, escalations, and rotation planning
- Drive continuous improvement in operations and service delivery
- Oversee ticket quality and customer satisfaction
- Collaborate with global teams to ensure operational excellence
🎯 Requirements
- Experience with open source databases (MySQL, PostgreSQL, MongoDB)
- Prior experience as Technical Support Engineer or DBA
- Experience managing remote or globally distributed teams
- Strong Linux and open source database technical depth
- Familiarity with Percona PMM and related tech
- Comfortable working across time zones and cultures
🎁 Benefits
- Fully remote role with European business hours
- Flexible hours and remote office equipment provided
- Funds for external training and career development
- Connectivity allowances and equity incentive plan
- Work-from-Anywhere, FlowDays, FryDays programs
- PAVE volunteering and Women Transforming Technology programs
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