Support Specialist - Tier 1

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

windows vmware intune mac connectwise

๐Ÿ“‹ Description

  • Deliver high-quality IT technical services to clients.
  • Provide on-site or remote troubleshooting and migrations.
  • Support network technologies installation and integration.
  • Prioritize tickets and projects to boost productivity.
  • Maintain documentation for customer environments.
  • Ensure customer satisfaction and service quality.

๐ŸŽฏ Requirements

  • 2-3 years experience as a Systems Engineer.
  • Troubleshoot, configure VMware, O365, backups, desktops, Windows.
  • Experience with Microsoft, Mac, and Virtual services.
  • Plan hardware/firmware upgrades, including patching.
  • 2+ years in a customer-facing MSP role.
  • Microsoft Certifications preferred; Intune/ConnectWise/AUTOMATE/N-Able bonus.

๐ŸŽ Benefits

  • Full Benefits
  • Medical
  • Dental
  • Vision
  • 401K match
  • 28 PTO days including holidays
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