Related skills
crm customer support salesforce zendesk omnichannel๐ Description
- Answer calls, emails, and chats from Hudl users.
- Be the first contact for questions and technical help.
- Guide teams and athletes to use Hudl effectively.
- Listen with empathy and provide creative solutions.
- Collaborate with teammates to deliver great support.
๐ฏ Requirements
- Empathy to understand user needs.
- Eager to work directly with users.
- Strong communication via email and phone.
- Customer service experience.
- Technical know-how and troubleshooting skills.
- CRM experience (Salesforce, Zendesk).
๐ Benefits
- Flexible work-life harmony with remote options.
- Autonomy to own your work.
- Career growth and ongoing professional development.
- Supportive environment with resources to succeed.
- Wellbeing resources and Employee Assistance Program.
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