Support Representative, Tier 1 (Competitive)

Added
24 days ago
Type
Full time
Salary
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Related skills

communication crm salesforce zendesk empathy

๐Ÿ“‹ Description

  • Front-line support: first contact via calls, email, and chat.
  • Help teams win: guide coaches, directors, and athletes on Hudl usage.
  • Listen and respond with empathy and creative solutions.

๐ŸŽฏ Requirements

  • Empathy
  • Strong communication skills
  • Flexible in dynamic environments
  • Customer service experience
  • CRM systems experience (Salesforce, Zendesk)
  • Troubleshooting

๐ŸŽ Benefits

  • Flexible vacation, holidays, and remote work options
  • Autonomy to own your work and try new ideas
  • Career growth resources and development
  • Mental and physical health programs and resources
  • Medical, vision, and dental coverage
  • 401(k) with company match
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