Related skills
hubspot zapier workflow automation intercom ai📋 Description
- Improve efficiency and scalability of Support and GTM tooling through automation and AI.
- Build and maintain systems that help customers get faster resolutions.
- Cross-functionally collaborate with Support, Engineering, Product, and GTM teams.
- Implement automated workflows and self-service strategies.
- Hit the ground running and deliver results from week one.
🎯 Requirements
- Strong working knowledge of Intercom and HubSpot; build workflows and automations.
- Experience in support operations or technical support with operational systems.
- Experience with knowledge base platforms and automation tools such as Zapier or Retool.
- Exposure to AI-driven support solutions and implementations.
- Strong understanding of workflow automation design and process optimization.
- Analytical mindset to interpret support metrics and drive improvements.
🎁 Benefits
- Competitive salary
- Benefits package
- Remote working
- Impactful, mission-driven culture
- Opportunity to shape GTM tooling
- Work with cutting-edge AI support tools
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