Support Operations Manager

Added
18 hours ago
Type
Full time
Salary
Salary not provided

Related skills

looker salesforce sql tableau data visualization

πŸ“‹ Description

  • Build and maintain source-of-truth reporting across ARR waterfall and GTM metrics.
  • Partner with BI to develop scalable data models and dashboards.
  • Define and operationalize core GTM metrics: ARR, funnel, retention, expansion.
  • Develop advanced SQL-based analyses for forecasting and pipeline health.
  • Deliver actionable insights to GTM/RevOps leadership for planning and execution.
  • Ensure Salesforce data is well understood and leveraged in reporting.

🎯 Requirements

  • Expert-level SQL for complex queries and data models.
  • Deep Salesforce data expertise and architecture.
  • Tableau/Looker data visualization proficiency.
  • Revenue Operations / GTM analytics experience across Sales & CS.
  • Strong understanding of B2B SaaS GTM motions (funnel, retention, expansion).
  • Ability to translate ambiguous business questions into structured analyses.

🎁 Benefits

  • AI-native culture and automation mindset.
  • Own your role with autonomy and impact.
  • Growth resources and career development.
  • Collaborative, cross-functional teams.
  • Bold ideas, courageous action, room to experiment.
  • Move with focus and urgency to deliver outcomes.
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