Added
less than a minute ago
Location
Type
Full time
Salary
Upgrade to Premium to se...
Related skills
zapier salesforce intercom zendesk n8n📋 Description
- Set AI and automation strategy for Apollo's support platform.
- Own execution of strategy and drive adoption across the org.
- Own Intercom platform, AI agent config, and workflow automation.
- Define domain roadmap and partner with manager for cross-functional alignment.
- Bring a data-backed view and influence adjacent roadmaps.
- Thrive in ambiguous, high-impact environments and own this area.
🎯 Requirements
- 5+ years in Support Operations, GTM or Revenue Ops.
- 3+ years hands-on with a support tech stack; Intercom a plus.
- Proven AI chatbot or automated flow experience with measurable impact.
- Experience integrating support tools with CRMs, QA tools, knowledge bases, and WFM.
- Experience with automation tools such as Zapier and N8N.
🎁 Benefits
- Equity
- 401(k) plan
- 10+ paid holidays per year and flex PTO
- Parental leave
- Employee assistance program and wellbeing benefits
- Global travel coverage
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!