Related skills
postgresql sql python kubernetes go📋 Description
- Own escalated L1 issues: investigate, reproduce, resolve before escalation.
- Debug hard problems: read logs, trace execution, reproduce locally.
- Write clear Linear tickets with repro steps and impact.
- Communicate with users throughout investigations.
- Spot patterns across tickets and raise product signals.
- Contribute to internal debugging tooling and APIs.
🎯 Requirements
- Experience in a customer-facing technical role (support/solutions).
- 2–4 years software engineering; TS or Golang preferred.
- SQL experience and strong debugging instincts.
- Outstanding written communication.
- Deep empathy for developers.
- You find broken things interesting.
🎁 Benefits
- Queueing systems knowledge/experience
- Observability tooling (Datadog, Sentry)
- Postgres/ClickHouse or similar experience
- You've used Inngest
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