Related skills
android saas react native ios linear📋 Description
- Own post-sale technical quality by triaging, investigating, and resolving issues via Linear.
- Test new SDK releases before launch across iOS, Android, React Native, Flutter, and Web.
- Monitor SDK and dashboard health to verify functioning and identify issues.
- Collaborate with the development team to diagnose root causes and reproduce issues.
- Alert Customer Success Managers and Technical Account Managers about recurring bugs or risks.
- Track and report on SLA KPIs to ensure timely responses.
- Build internal knowledge by documenting recurring solutions and updates.
🎯 Requirements
- 3+ years experience in software engineering, QA, or support engineering.
- Beyond entry level experience in coding agents, bug reproduction, and documentation.
- Experience in SaaS, mobile SDKs, issue tracking tools, and ticketing tools is a plus.
- Concrete understanding of libraries and design patterns for modern SaaS products.
- Graduated in Computer or Software Engineering or related field, or equivalent frontend exp.
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