Support Engineer – SQL & Web Applications (Remote - Mexico Only)

📋 Description

• Provide expert support for Varicent SaaS products.
• Troubleshoot issues in SQL and web applications.
• Report bugs and suggest product improvements.
• Collaborate with product and engineering teams.
• Ensure high client satisfaction and adoption.
• Coordinate across departments to resolve issues.

🎯 Requirements

• 2+ years of relevant technical experience.
• Familiar with SaaS platforms.
• Relational databases and SQL scripting.
• Strong verbal and written communication.
• Cross-functional collaboration skills.
• CEFR B2 English proficiency.

🎁 Benefits

• Remote work flexibility.
• Wellness programs.
• Annual time off.
• Comprehensive health insurance.
• Global, diverse culture.
• Training and development opportunities.