Related skills
microsoft sql server📋 Description
- Be the representative for project-specific customer inquiries and issues; own and resolve.
- Ensure customer satisfaction in Project Support and Maintenance.
- Collect information and perform deep-dive analysis, diagnosis, and troubleshooting.
- Communicate with customer and R&D on bug fixes.
- Manage status of issues and ensure timely resolution.
- Conduct training sessions with users to guide them through the system.
🎯 Requirements
- Min Diploma in Information Technology/Computer Science/ Computer Engineering
- Preferably >1 year experience in IT industry managing large-scale applications support
- Pro-active, customer-focused, and comfortable dealing with clients/vendors directly
- Excellent communication skills and ability to interact with diverse groups
- Highly energetic, motivated team player, able to work under tight timelines
- Experience in Software Development and Microsoft SQL Server is an advantage
🎁 Benefits
- Value agility, passion, and teamwork
- Opportunity to learn, grow, and expand your career
- Collaborative environment to bring fresh ideas for customers, partners, and team
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