Related skills
debugging javascript python zendesk apis📋 Description
- Support customers with answers to product questions and debugging issues.
- Help users understand reports and use Mixpanel APIs and SDKs.
- Share best practices and resolve account issues.
- Collaborate with Product and Engineering to improve the product.
- Mentor new team members and develop technical skills.
- Learn product analytics and drive customer value.
🎯 Requirements
- Experience providing customer-facing SAAS support.
- Clear, friendly written communication of technical concepts.
- Excellent problem-solving and analytical skills.
- Programming experience; web and mobile tech; API usage.
- Debugging with engineers; JS, Python, or mobile tech.
- Speak Hebrew and fluent English.
🎁 Benefits
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy and Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
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