Related skills
linux saas sql nosql apis📋 Description
- Providing expert service to our EMEA customers.
- Ensuring issues are serviced within SLA and resolved.
- Documenting and sharing knowledge via Knowledge Centered-Services (KCS).
- Driving continuous improvement of support processes and satisfaction.
- Working across multi-cultural, distributed teams.
🎯 Requirements
- 3+ years in technical software support.
- IT/Networking/Software engineering background.
- German language fluency + English (C1+).
- Knowledge of SQL/NoSQL databases or search tech; APIs.
- SaaS and distributed systems experience; Linux/Unix.
- KCS familiarity; strong communication.
🎁 Benefits
- Competitive pay based on work you do.
- Health coverage for you and family in many locations.
- Flexible locations and schedules for many roles.
- Generous vacation days each year.
- Donation and service match up to $2000 (local currency equivalent).
- Up to 40 hours per year for volunteer projects.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!