Related skills
documentation security dns routing lan📋 Description
- Troubleshoot and resolve tickets across the network stack.
- Manage and support complex customer networks remotely.
- Identify and document product bugs with clear steps.
- Create well-structured feature requests from customer needs.
- Build and maintain docs that shorten time-to-resolution.
🎯 Requirements
- Strong networking knowledge: wireless, security, WAN/LAN, DNS
- Experience troubleshooting complex network tickets
- Remote support for enterprise networks
- Clear documentation and communication with customers
- Analytical, calm under pressure; comfortable with ambiguity
🎁 Benefits
- Meter equity plan eligibility
- Remote-first work environment
- Opportunities to influence product direction
- Competitive benefits package
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