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databases docker linux kubernetes distributed systems📋 Description
- Address technical customer issues within SLA and drive to resolution
- Maintain strong relationships with customers for technical support
- Continuously improve support processes and customer satisfaction
- Collaborate across multi-cultural, distributed teams
🎯 Requirements
- Proven experience in Technical Support in a technology business.
- A background in System Administration, Network Engineering, or Software Engineering.
- Strong verbal and written communication skills in English.
- Customer-oriented focus.
- Experience in a Linux/Unix environment.
- Knowledge of databases or search software technologies.
🎁 Benefits
- Competitive pay based on the work you do
- Health coverage for you and your family in many locations
- Flexible locations and schedules for many roles
- Generous vacation days each year
- Matches donations up to $2000 (or local currency)
- Up to 40 volunteer hours per year
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