Related skills
security dns routing lan wireless📋 Description
- Troubleshoot and resolve tickets across every layer of the network stack.
- Manage and support complex customer networks remotely.
- Identify and document product bugs with clear reproduction steps.
- Create well-structured feature requests from real customer needs.
- Build and maintain documentation that shortens time-to-resolution.
🎯 Requirements
- Fluent in wireless, security, WAN/LAN, routing, and DNS.
- Analytical by nature; comfortable with ambiguity and solving complex problems.
- Calm under pressure in fast-paced environments.
- Clear communicator who collaborates with teammates and customers.
- Desire to improve the network experience and deliver reliable solutions.
🎁 Benefits
- Equity plan eligibility.
- Influence product direction and network design.
- Collaborative, fast-paced team environment.
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