Related skills
salesforce sql jira log analysis📋 Description
- Provide L2/L3 technical support to enterprise customers
- Focus on deep investigation and root cause analysis
- Customer-facing technical position for engineers or analysts
🎯 Requirements
- Proficiency in SQL; write/execute queries
- Strong analytical/debugging skills; read logs/stack traces
- Excellent written and spoken English; communicate findings clearly
- Replicate issues and document bugs/enhancement requests for engineering
- Experience with JIRA or Salesforce; can be learned on the job
- Flexibility to work EMEA hours
🎁 Benefits
- Professional growth and development opportunities
- Flexible working hours
- 4 recharge days quarterly
- High-end laptop (Dell or Mac)
- 18 vacation days + 15 sick leave per year
- Health Insurance up to 7 lacs for self and family
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