Related skills
rest api saml iam sso scim📋 Description
- Serve as the primary SSO/SCIM onboarding contact for customers.
- Troubleshoot complex SSO/SCIM across context, WorkOS data, and backend.
- Lead live troubleshooting sessions during US business hours.
- Escalate SSO/SCIM issues via CS and Support teams.
- Build debugging playbooks and escalation frameworks for CS.
- Coordinate with WorkOS, CS/Support, and Engineering for resolution.
🎯 Requirements
- Deep IAM fundamentals: SAML end-to-end; SCIM lifecycle.
- Systems thinking: trace requests, read logs, isolate issues.
- API literacy: REST APIs; Postman or curl.
- RBAC and permissions modeling: map IdP groups to app roles.
- Strong cross-audience communication; write engineering-ready bug reports.
- 2-4 years in tech support/integration for SaaS with enterprise customers; Belgrade, Serbia.
🎁 Benefits
- Nice teammates and smart colleagues.
- Competitive salaries.
- Flexible PTO.
- WFH stipend.
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