Assist customers, courier partners, and venues across multiple countries via live chat and phone
Help ensure smooth and efficient delivery operations
Collaborate with the support team and other Wolt teams to improve service

🎯 Requirements

No prior customer service experience required; we’ll train you
Experience is a bonus, but attitude matters
Must have reliable internet and a suitable remote setup (Serbia only)
Available for 5 days (20 hours) per week across 4-hour shifts
Fluent in Serbian and proficient in English
Able to learn quickly, multitask, and thrive in a fast-paced, techy environment

🎁 Benefits

Private health insurance
25+ days of vacation
Wolt credits cashback
Employee assistance program

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