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python gis arcgis pro arcgis online📋 Description
- Provide high-quality tech support via email, chat, and phone.
- Help customers succeed by analyzing issues and identifying solutions.
- Become a technical expert by staying current with ArcGIS releases and products.
- Foster collaboration; work with teammates to solve cases.
- Maintain comprehensive case documentation in the CRM.
🎯 Requirements
- 1+ years of professional, customer-service experience in a similar role.
- Experience with ArcGIS Online, ArcGIS Pro, and ArcGIS Enterprise.
- Ability to communicate with customers with varying GIS tech aptitude.
- Self-motivated, proactive problem solver, team oriented, and creative.
- Visa Sponsorship is not available; must be authorized to work in the US.
- Bachelor’s degree in geography, computer science, GIS, IT, environmental science, or related STEM field.
🎁 Benefits
- Medical, dental, vision, and life insurance for employees and families.
- 401(k) and profit-sharing programs.
- Vacation leave and twelve paid holidays per year.
- Opportunities for personal and professional growth.
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