Support Agent - Mexico

📋 Description

• Manage and maintain records of event documentation, contracts, permits, and signed documents
• Coordinate signature collection and follow up with stakeholders on pending docs
• Prepare documentation for event execution and shipment when required
• Ensure accurate filing, tracking, and record-keeping across administrative processes
• Register and organize supplier invoices
• Support tracking payments related to vendors and permits

🎯 Requirements

• You live in Mexico City and are legally eligible to work here
• You speak Spanish fluently and advanced English (B2)
• Experience in structured operations, support or admin roles
• Strong attention to detail, process orientation and follow-through
• Comfort using Google Sheets or Excel (intermediate level or higher)
• A team-first mindset, clear communicator and proactive problem-solver

🎁 Benefits

• 40% discount on Fever events and experiences
• Work in the heart of Mexico City
• Shape the backstage of magical concert experiences
• Learn about event production, internal workflows and scalable operations
• Room to grow and take on new challenges as the team evolves
• Great work environment with a young, international team