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json zendesk rest apis postman final cut pro📋 Description
- Deliver fast, friendly support via chat, email, and video.
- Guide users through product workflows and troubleshoot.
- Capture accurate data using CRM tools.
- Flag trends, bugs, and gaps in documentation.
- Verify internal docs, macros, and chatbot materials.
- Be comfortable with video calls for troubleshooting.
🎯 Requirements
- Schedule: 8a–5p PT, Tue–Sat (changes possible).
- 1–2+ years in software customer/technical support.
- Strong written and verbal communication; translate tech clearly.
- Comfort with REST APIs, read JSON, identify malformed responses.
- Postman, curl, or API testing tools experience.
- Zendesk or similar CRM; Stripe or payment systems.
🎁 Benefits
- Generous healthcare package.
- 401k matching program.
- Catered lunches.
- Flexible vacation time.
- Remote/hybrid-friendly culture.
- Occasional in-person collaboration opportunities.
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