Provide front-line supplier support via multiple channels
Resolve inquiries and verify compliance documentation
Ensure onboarding and service experience across suppliers
Log interactions in Salesforce Service Cloud and follow up as needed
Support supplier billing and subscription inquiries
Collaborate with internal departments to resolve supplier needs and improve service

🎯 Requirements

Fluency in Italian, Spanish, Portuguese and English required.
Prior experience in customer service or call center environments preferred
Proficiency with PC applications and CRM systems (Salesforce preferred)
Strong written and verbal communication skills
High attention to detail, adaptability, and self-motivation
Demonstrated ability to learn and apply new systems and processes

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