Manage a defined portfolio of suppliers through onboarding, renewal, and reactivation.
Deliver proactive data-driven outreach based on health signals and milestones.
Forecast renewals using scenario modeling and document risks.
Lead renewal and objections with empathy and commercial acumen.
Support cross-sell and upsell by aligning needs with product value.
Own escalation recovery and coordinate with Support, Billing, Onboarding.

🎯 Requirements

3-6 years in customer success, account management, or supplier relations (B2B SaaS preferred).
Proven track record managing a book with measurable retention or revenue impact.
Strong communication, objection handling, and negotiation skills.
Proficiency in Salesforce and lifecycle platforms (ChurnZero, Gainsight, HubSpot) with forecasting accuracy.
Bachelor's degree in business, communications, or related field (or equivalent).

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Sales Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot