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salesforce compliance saas onboarding training📋 Description
- Serve as a subject matter expert across Avetta platforms (Connect, Salesforce).
- Resolve supplier inquiries on billing, compliance, audits, onboarding.
- Collaborate with internal teams to streamline processes.
- Maintain knowledge of platform changes and compliance.
- Support onboarding and training of RTW reps; mentor them.
- Participate in process-improvement projects and pilots.
- Collaborate with third parties to verify supplier compliance.
- Participate in compliance campaigns and onboarding.
- Track CSAT, service levels, quality, and KPIs.
- Contribute to initiatives that enhance customer service.
- Reliable and predictable attendance.
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