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Related skills

people management leadership crisis management operations trauma-informed

๐Ÿ“‹ Description

  • Lead regional safety team and mitigate risk with leaders.
  • Handle urgent escalated safety cases with focus on wellbeing.
  • Serve as regional point of contact for sensitive incidents.
  • Drive performance, policy adherence, and SLA compliance.
  • Run day-to-day ops: scheduling, approvals, HR issues.
  • Support cross-functional partners and process improvements.

๐ŸŽฏ Requirements

  • 6+ years in operations or service roles.
  • 2+ years supervising or people management.
  • Experience handling escalated cases with elevated risk.
  • Certification in Advanced Safety Training.
  • Trauma-informed, evidence-based safety practices.
  • Strong metrics-based performance management and communication.

๐ŸŽ Benefits

  • Commitment to inclusion and belonging.
  • Supportive culture with growth and development.
  • Collaborative, cross-functional teams.
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