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people management leadership crisis management operations trauma-informed๐ Description
- Lead regional safety team and mitigate risk with leaders.
- Handle urgent escalated safety cases with focus on wellbeing.
- Serve as regional point of contact for sensitive incidents.
- Drive performance, policy adherence, and SLA compliance.
- Run day-to-day ops: scheduling, approvals, HR issues.
- Support cross-functional partners and process improvements.
๐ฏ Requirements
- 6+ years in operations or service roles.
- 2+ years supervising or people management.
- Experience handling escalated cases with elevated risk.
- Certification in Advanced Safety Training.
- Trauma-informed, evidence-based safety practices.
- Strong metrics-based performance management and communication.
๐ Benefits
- Commitment to inclusion and belonging.
- Supportive culture with growth and development.
- Collaborative, cross-functional teams.
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