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data analysis agile cross-functional healthcare kpis📋 Description
- Lead day-to-day ROI and HIM operations, ensuring KPI targets
- Monitor performance, backlog, turnaround times, and quality metrics
- Drive workflow improvements to improve KPI performance
- Perform root-cause analysis on operational issues with data and context
- Serve as SME in behavioral health privacy, HIPAA, and ROI best practices
- Manage task assignment and capacity across W-2 and contract staff
🎯 Requirements
- 4+ years ROI or HIM ops experience; multi-state healthcare preferred
- HIPAA and behavioral health privacy expertise
- People leadership experience coaching or supervising team members
- Operational execution with KPI ownership and data driven improvements
- Problem solving to identify bottlenecks and implement practical solutions
- Agile mindset; thrive in fast paced, evolving priorities
- Team player; collaborative and supportive
🎁 Benefits
- Comprehensive medical, dental, vision, life and disability
- Parental leave up to 18 weeks plus new child stipend
- 401(k) with company match and equity opportunities
- Home office stipend and meals allowance for remote work
- Flexible PTO, 12 paid holidays, winter shutdown
- Wellness and development stipends for growth
- Mental health support; therapy via Grow platform
- Pet insurance discounts and commuter benefits
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