Related skills
communication crm coaching leadership📋 Description
- You will nurture a welcoming and fun environment for customers and your team.
- Deliver an engaging and memorable in-store customer experience and inspire your team.
- You will be culturally connected; understand how Mulberry fits into life and art to excite customers.
- Develop and maintain key customer relationships using instore CRM tools.
- Help develop the best team; foster diversity, equity and inclusion.
- Lead store growth and operational excellence with respect for people, product, and environment.
🎯 Requirements
- Demonstrated retail leadership and ability to coach and develop teams.
- Customer-focused with strong communication and collaboration.
- Experience using CRM tools to manage customer relationships.
- Ability to deliver exceptional in-store service and customer experience.
- Commitment to inclusivity and Mulberry values, sustainability practices.
- Passion for fashion and delivering great guest experiences.
🎁 Benefits
- Competitive basic salary
- Bonus
- Product allowance
- An enviable staff discount and exclusive access to staff sales
- Pension contributions & Life Assurance
- Training and opportunities to develop
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