Related skills
crm fashion customer service retail leadership📋 Description
- Nurture a welcoming and fun environment for customers and team.
- Deliver an engaging, memorable in-store experience and inspire your team.
- Be culturally connected; relate Mulberry's story to life and art.
- Develop and maintain key customer relationships using instore CRM.
- Build a diverse, high-performing team with inclusive culture; coach and mentor.
- You are Inspiring, Engaging, Agile; a natural coach.
🎯 Requirements
- Strong customer-focused mindset with ability to welcome customers and team.
- Excellent communication and coaching to develop a high-performing team.
- Experience using instore CRM tools to manage customer relationships.
- Ability to drive store growth and deliver operational excellence.
- Passion for fashion and Mulberry; alignment with B Corp values.
🎁 Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Enviable staff discount and exclusive access to staff sales
- Pension contributions & Life Assurance
- Training and opportunities to develop
- x2 paid volunteering days per year
- Help@Hand wellbeing service
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!