Related skills
data analysis reporting dashboards kpi dashboards workflow tools crm platforms📋 Description
- Oversee Luxe host journey from onboarding to offboarding.
- Apply Luxe quality standards across property evals, audits, amenities.
- Act as primary escalation point for complex host situations.
- Review/approve high-impact decisions like suspensions or removals.
- Oversee daily workflows, prioritization, SLAs, and SOPs.
🎯 Requirements
- 8-10 years experience; at least 3 years managing teams.
- Proven track record leading KPI-driven teams.
- Strong stakeholder management across global organizations.
- Strong coaching capability with performance management experience.
- Thrive in fast-paced environment with shifting priorities.
- Experience with data and operational metrics to drive decisions.
🎁 Benefits
- Inclusion and belonging commitment.
- Employee Travel Credits.
- Global cross-functional collaboration opportunities.
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