Related skills
data analytics salesforce sql tableau data visualization📋 Description
- Lead Insights Onboarding team on analytics-driven customer implementations.
- Collaborate with CoE, Product, Sales, Marketing to exceed customer expectations.
- Define workflows and migration strategies for a new visualization vendor.
- Oversee day-to-day workload and ensure milestones are met.
- Mentor team; drive continuous improvement and analytics trends.
- Maintain customer experience and delivery quality during migration.
🎯 Requirements
- Leadership: mentor CX staff; develop best practices.
- Analytical thinker; assess operational impact; scalable solutions.
- Data analytics, reporting concepts, visualization best practices.
- Experience with SFDC reporting and compliance.
- PowerBI and Tableau; SQL familiarity.
- Healthcare operations or analytics products experience.
- Prior leadership or supervisory experience.
- Bachelor's degree preferred or equivalent.
🎁 Benefits
- Fully company-paid medical, dental, vision insurance.
- Generous PTO for work-life balance.
- Paid parental leave for birth or adoption.
- 401(k) with company match.
- Hybrid or remote options; in-office perks.
- Annual Costco membership, cell phone stipend, commuter benefits.
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