Related skills
vendor management leadership hospitality operations guest_experience📋 Description
- Ensure homes are consistently FCS and guest-ready
- Directly manage a team of housekeepers, including scheduling, tasks, and coaching
- Coordinate with central Guest Experience and Maintenance teams to resolve issues
- Maintain property-level expertise by visiting homes and anticipating issues
- Act as operational point of contact for assigned homeowners
- Identify opportunities to elevate the guest experience through personalization and speed
🎯 Requirements
- 3–5 years of operational experience in hospitality, property management, or related field
- Strong communication and organizational skills
- Experience coordinating or delivering fieldwork in a fast-paced setting
- Proven ability to solve problems and act with urgency
- Tech savvy and comfortable using mobile and desktop task tools
- Valid driver’s license and reliable transportation required
🎁 Benefits
- Generous PTO Policy
- 12 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- 401k Program
- Wellness and home office/cell phone subsidies
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