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crm people management retail team leadership store managementπ Description
- Lead in-store to deliver an extraordinary customer experience.
- Nurture a welcoming, fun environment for customers and team.
- Use in-store CRM tools to build key customer relationships.
- Develop and maintain a high-performing, diverse team.
- Drive growth and operational excellence in the store.
- Uphold Mulberry values: honest, dynamic, community spirit.
π― Requirements
- Customer-focused with strong service mindset.
- Experience leading and developing teams.
- Familiarity with in-store CRM tools.
- Ability to drive store growth and operations.
- Strong communication and collaboration skills.
- Brand-aware and culturally connected to Mulberry.
π Benefits
- Bonus
- Product allowance
- Staff discount and staff sales access
- Pension contributions & Life Assurance
- Training and development opportunities
- Help@Hand wellbeing service
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