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sales customer service skincare visual merchandising deib📋 Description
- Driving Sales: Use StoreForce data to exceed sales goals.
- Own your results and grow store sales.
- Customer Experience: Deliver world-class service to shoppers.
- Demonstrate product benefits and features to customers.
- Build the Brand: Explain our values and commitments.
- Product Knowledge: Continuously learn about Lush products.
- Team Involvement: Develop skills and support teammates.
- DEIB: Encourage open communication and foster belonging.
- Operational Excellence: Be punctual and follow store standards.
- Visual Merchandising: Keep store clean and appealing.
- Stock & Inventory: Adjust displays per sales data.
- Policies and Procedures: Follow opening/closing and safety.
🎯 Requirements
- Required: Excellent customer service skills
- Required: Flexibility to adapt to changing priorities in a fast-paced environment
- Required: Knowledge and passion for skincare and ethical business
- Required: Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
- Preferred: Experience with consultation-based customer service models
- Preferred: Strong problem-solving skills
- Preferred: Experience working in a team environment
- Preferred: Experience in skincare or cosmetics
- Preferred: Cross-cultural collaboration and DEIB or social justice training
- Preferred: Fluency in Spanish, French, or other languages
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